Get in touch
Updated on 08.07.2026
Stuck, or have a question the help articles don't answer? Our contact form connects you directly with our team.
Open the contact form#
Open the contact page — for example via the button above, the „Contact“ link in the footer or „Get in touch“ at the end of every help article.
Fill out the form#
Required fields are your email address (so we can reply) and your message. Optionally, you can add a name, subject and a phone number for a callback.
Send — and what happens next#
After sending, you immediately receive a confirmation by email. Our team reads your message and replies by email. Just reply directly to that email to keep writing with us.
FAQ#
I didn't receive a confirmation
Check your spam or promotions folder and whether the email address was spelled correctly. If nothing arrives, please send your request again.
How quickly will I get a reply?
We get back to you as soon as possible, usually within one business day. For urgent matters, feel free to add a phone number for a callback.
Can I reply directly to your answer?
Yes. Just reply to our email — your message reaches us and we'll write back.