Invite moderators
Updated on 08.07.2026
Don't want to run the participation platform alone? Invite colleagues and make them moderators — so you share approvals, status updates and settings.
Invite a colleague#
In your instance, open the „Invite“ page, enter the email address and send the invitation. The person receives an email with a sign-in link. Alternatively, they can also sign in directly with their mobile number.
Wait for the first sign-in#
The invited person signs in once — via SMS code or, if set up, via single sign-on. A „User“ account is created automatically in the process.
Make them a moderator#
Go to Moderation → Users, find the person and click „Edit“. In the dialog, change the „Role“ field from „User“ to „Moderator“ and save.
Done#
The person now has access to the moderation area and can approve ideas, change statuses and manage settings. Every change is recorded in the log.
What moderators can do#
- Approve or reject ideas and comments
- Update the status of ideas and publish updates
- Manage users — invite, mark as trusted, block
- Adjust the look & feel, categories and settings
- View analytics and maintain legal texts
FAQ & troubleshooting#
I can't find the person in the user list
The person only appears after they've signed in at least once. Ask them to open the invitation link and sign in — after that they appear under Moderation → Users.
Can I invite someone directly as a moderator?
No. An invitation always creates a user account first. You grant the moderator role afterwards in user management — this is intentional, so no one can moderate without your approval.
Can I remove my own role?
No, you can't remove your own moderator role or block yourself. Ask another moderator to make such changes to your account.